Purchasing Ebooks

How do I buy an ebook directly from Moon Travel Guides?
Is it safe to use my credit card when purchasing from Moon Travel Guides?
What will the credit card transaction look like on my statement?
Do I have to register at Moon.com in order to buy a Moon Travel Guides ebook?
Can I still buy Moon ebooks from other online retailers?
Who can I contact for help with my Moon Travel Guides order?

Downloading and Reading Your Ebook

What devices will display my Moon ebook?
Can I download an ebook again if I have a problem?
Can I download the e-book if I get a new computer or device one year from now?
Why is Adobe Digital Editions or my reader app asking me to authorize my computer or device?
What is Adobe DRM?
Do I need to create an Adobe ID?
I downloaded an .acsm file, but can't open it.
Who can I contact for help with my Moon Travel Guides ebook?

Finding Your Ebook

How can I find a Moon ebook for a specific destination?
Why aren’t all print Moon Travel Guides also available as ebooks?
How do I know that I’m purchasing the most recent edition?

How do I buy an ebook directly from Moon Travel Guides?

Browse our list of ebooks to see available guides and click on a title for more information. Under “Buy Now”, click the “Buy Now as Ebook” button to add the ebook to your shopping cart. You’ll then be guided through the Moon.com checkout process and can begin enjoying your Moon Travel Guide in just minutes.

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Is it safe to use my credit card when purchasing from Moon Travel Guides?

Be assured that your credit card transaction on Moon.com is safe and secure. Moon.com is compliant with the Credit Card Industry PCI standard. Your privacy and the confidentiality of your personal information are very important to us. For more information about our privacy policies, please see Our Commitment To Privacy.

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What will the credit card transaction look like on my statement?

Your credit card transaction is processed by the distribution division of Moon Travel Guides’ parent company. Your credit card statement will show “Perseus Distribution”.

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Do I have to register at Moon.com in order to buy a Moon Travel Guides ebook?

Yes, creating a shopper login is required to purchase Moon Travel Guides ebooks. Registering with Moon Travel Guides enables us to assist you in the event of technical difficulties, such as if you need to re-download an ebook you have already purchased.

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Can I still buy Moon ebooks from other online retailers?

Yes, Moon Travel Guides are also available as ebooks from Amazon, Apple, Barnes & Noble, and Kobo.

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Who can I contact for help with my Moon Travel Guides order?

For help with your order, email bookstore [at] moon [dot] com.

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What devices will display my Moon ebook?

For Apple iOS and Android devices, your ebook can be read using any reading app that accepts an Adobe ID. Free reading apps include Aldiko for Android and Bluefire Reader for Apple iOS.

For computers and Windows devices, download the free Adobe Digital Editions reader. Go to the Adobe Digital Editions homepage to download the appropriate version for your platform and install it on your computer or device.

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Can I download an ebook again if I have a problem?

Yes, using the shopper login you create the first time you purchase an ebook from Moon.com. To access your order history, sign in to your account using your shopper ID and password. Your order history includes download links for all ebooks you have purchased from Moon.com. Alternately, you can re-download your purchase using the download link in the email receipt you received at the time of purchase.

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Can I download the e-book if I get a new computer or device one year from now?

Yes. From your new device, sign in to your account using your shopper ID and password to access your order history, which includes download links for all ebooks you have purchased from Moon.com. Alternately, you can re-download your purchase using the download link in the email receipt you received at the time of purchase.

Why is Adobe Digital Editions or my reader app asking me to authorize my computer or device?

Authorizing your computer process allows your computer or device to read protected ebooks. From Bluefire Reader, use the Info tab to authorize your Apple iOS or Android device using your Adobe ID. Adobe Digital Editions will request authorization using your Adobe ID on your windows device or computer. For more information about Adobe IDs, see Do I need to create an Adobe ID?.

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What is Adobe DRM?

Adobe Digital Rights Management (DRM) is copy protection software for ebooks.

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Do I need to create an Adobe ID?

Yes, you will need to create a free Adobe ID to read Moon ebooks. Adobe ID creation allows for automatic updates for your ebook reader. If you do not already have an Adobe account, create one here.

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I downloaded an .acsm file, but can't open it.

If you're reading on your computer, it may be that you do not have Adobe Digital Editions installed. Download this free program to read Moon ebooks on your computer.

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Who can I contact for help with my Moon Travel Guides ebook?

For help with your ebook, email bookstore [at] moon [dot] com.

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How can I find an ebook for a specific destination?

Browse our list of ebooks to see available guides and click on a title for more information.

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Why aren’t all print Moon Travel Guides also available as ebooks?

We make every effort to offer as many travel guides as possible in both print and ebook format, but we also want to ensure our ebooks adhere to the same standard of quality as our print guides. While this means some ebooks are available slightly sooner than others, we’re constantly making more Moon Travel Guides available as ebooks.

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How do I know that I’m purchasing the most recent edition?

We make only the most recent editions available in the bookstore at Moon.com. You can check the Book Details listed for each travel guide to see the month and year it was last published.

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